The Project Management Professional (PMP)®is the world’s leading project management
certification by PMI (Project Management Institute) pmi.org.
Organizational success is largely defined by how efficiently and effectively an organization can deliver its products and services to the market, in a manner that:
To do this today, in the 2020s, companies must move faster to keep up with the ever-changing needs of consumers. This is particularly true in the era of social media—user preferences and options are multiplying exponentially and changing uncontrollably.
For the last 30 years, ITIL has continued to provide comprehensive, practical, and proven guidance for establishing an IT service management system, encouraging consistency and continual improvement for businesses using and delivering IT-enabled services.
For years, ITIL was shorthand for Information Technology Infrastructure Library, but that full name was eventually retired and replaced with simply ITIL. ITIL does underpin ISO20000, but there are some key differences.
ITIL has been adopted by many organizations, with millions of certified ITIL practitioners worldwide.
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